Shipping Policy

At KAIA SUPPS, we are committed to delivering your order quickly, safely, and free of charge across the United Arab Emirates.

Shipping Coverage

We currently ship to all Emirates within the United Arab Emirates (UAE).

Processing Time

All orders are processed within 1 business day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is between 2–4 business days depending on your location within the UAE.

Please note that delivery times are estimates and may occasionally vary due to:

• Public holidays
• Weather conditions
• High order volumes
• Courier delays outside our control

Shipping Fees

We offer 100% FREE shipping on all orders within the UAE.

There are no hidden shipping charges or additional delivery fees.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email or SMS, depending on the shipping carrier availability.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact our support team and we will assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our store contact page or customer support email.